Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to bk0k, a cross-border South Asia online gaming and sports betting platform that accepts both BDT and INR currencies. These Terms & Conditions ('Terms') constitute a legally binding agreement between you ('User', 'Player', 'You') and bk0k ('Platform', 'We', 'Us', 'Our'). By creating an account, accessing, browsing, or using any part of the bk0k platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

These Terms apply to all visitors, registered users, and anyone who accesses the bk0k platform regardless of the device or method of access. If you do not agree with any part of these Terms, you must immediately cease using the platform.

The bk0k platform is strictly intended for adults aged 21 and above. Any person under the age of 21 is strictly prohibited from registering, accessing, or using any of the services offered by bk0k. We reserve the right to request age verification documents at any time and to suspend or terminate any account found to be operated by an underage individual.

2. Account Registration and Eligibility

To access the full range of services on bk0k, you must register a personal account. The following conditions apply to all account registrations:

• You must be at least 21 years of age at the time of registration and reside in a jurisdiction where online gaming is not explicitly prohibited.
• Each player is permitted to hold only one active account. Duplicate accounts will be suspended and any associated funds may be forfeited pending investigation.
• You must provide accurate, current, and complete information during registration, including your full name, date of birth, residential address, and a valid email address.
• You are fully responsible for maintaining the confidentiality of your account credentials. You must notify bk0k immediately if you suspect any unauthorised access to your account.

bk0k reserves the right to carry out enhanced Know Your Customer (KYC) checks at any point during your use of the platform. Failure to satisfy KYC requirements may result in account restriction or closure and the withholding of pending withdrawals until the process is completed.

3. Deposits, Withdrawals, and Payment Methods

bk0k supports a range of local and international payment solutions designed for players in Bangladesh. Supported methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. All transactions are processed in BDT or INR as applicable.

Deposit Policy

All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited and will result in immediate account suspension. Deposits are credited to your bk0k account following successful confirmation from the payment provider. Minimum deposit amounts may vary by payment method and are displayed at the time of transaction.

Withdrawal Policy

Withdrawal requests are processed subject to completed KYC verification and fulfillment of any applicable wagering requirements. bk0k aims to process approved withdrawals promptly, though processing times may vary depending on the payment provider and any required security reviews.

• Withdrawals must be directed to the same payment method used for the most recent deposit where technically possible.
• bk0k reserves the right to delay or withhold withdrawals if fraud, money laundering, or other suspicious activity is suspected, pending the outcome of an internal investigation.
• No fees are charged by bk0k on standard withdrawals; however, your payment provider may apply their own transaction charges.

4. Bonuses, Promotions, and Wagering Requirements

bk0k offers various bonuses and promotional offers including welcome bonuses, free spins, reload bonuses, and seasonal promotions aligned with events such as the BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions:

• Bonuses carry a wagering requirement (rollover) that must be met before any associated winnings can be withdrawn. Specific rollover terms are stated on each offer's promotion page.
• Bonuses may only be claimed once per household, IP address, or device unless explicitly stated otherwise in the promotion's terms.
• bk0k reserves the right to modify, suspend, or terminate any bonus or promotion at any time without prior notice. Any abuse of the bonus system — including the use of multiple accounts to claim offers — will result in account suspension and forfeiture of the associated bonus funds.
• Free spins are valid only on the games and within the time period specified in the corresponding promotion. Winnings from free spins are subject to the stated rollover before withdrawal.

Players are advised to review the specific terms attached to each individual bonus offer before claiming. Claiming a bonus constitutes acceptance of those offer-specific terms.

5. Responsible Gaming

bk0k is committed to promoting responsible gaming across its platform. We provide tools and resources to help players manage their gambling activity, including deposit limits, session time reminders, self-exclusion options, and cooling-off periods. Players who feel that their gambling may be becoming problematic are strongly encouraged to use these tools and to contact our support team at [email protected].

bk0k strictly enforces its 21+ age restriction and encourages all users to play responsibly. Gambling should be treated as entertainment, not as a means to generate income. For more guidance, please visit our Responsible Gaming page.

6. Prohibited Activities

The following activities are strictly prohibited on the bk0k platform and may result in immediate account suspension, fund forfeiture, and referral to relevant authorities:

• Opening or operating multiple accounts simultaneously to exploit bonus offers or circumvent account restrictions.
• Using automated software, bots, artificial intelligence tools, or any form of scripted play to gain an unfair advantage on the platform.
• Money laundering, fraud, or any attempt to use the platform for financially illegal activities.
• Colluding with other players or platform staff to manipulate game outcomes, odds, or bonus distributions.

7. Intellectual Property

All content on the bk0k platform — including but not limited to logos, trademarks, text, graphics, images, game interfaces, software, and source code — is the exclusive intellectual property of bk0k or its licensed content partners. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the platform's content without the prior written consent of bk0k. Unauthorised use of bk0k intellectual property constitutes infringement and may result in civil or criminal liability.

8. Limitation of Liability

bk0k provides its services on an 'as is' and 'as available' basis. To the fullest extent permitted by applicable law, bk0k expressly disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. bk0k does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

In no event shall bk0k, its directors, employees, partners, or affiliates be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of — or inability to use — the platform, its services, or any content therein. Players assume full responsibility for all risks associated with online gaming.

9. Privacy and Data Protection

bk0k is committed to protecting your personal data. The collection, use, and storage of your personal information are governed by our Privacy Policy, which forms an integral part of these Terms. By using the bk0k platform, you consent to the data practices described in our Privacy Policy. We employ SSL encryption and industry-standard security measures to safeguard your data at all times.

10. Amendments to Terms

bk0k reserves the right to amend, update, or replace these Terms at any time at its sole discretion. Changes will become effective immediately upon publication on the platform. It is your responsibility to review these Terms periodically to remain informed of any updates. Your continued use of the platform following the posting of revised Terms constitutes your acceptance of those changes.

In the event of a material change to these Terms, bk0k will make reasonable efforts to notify registered players via the contact information on file. However, notification is not guaranteed, and players remain bound by the most current version of these Terms at all times.